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Wednesday, March 13 2019
2:00pm - 3:00pm

DC Nation's Capital | Get Ready For ITIL 4


Wednesday March 13, 2019 2:00 p.m. ? 4:30 p.m.

MITRE-2 Building, Room 1N100, 7515 Colshire Drive, McLean, VA 22102


Please join the itSMF USA Nations Capital Local Interest Group for our next meeting hosted by MITRE Corporation that will include an Overview Presentation and Discussion on ITIL? 4 from Marcel Foederer, one of the ITIL? 4 Architects that has been heavily involved with Axelos in the development of ITIL? 4.

ITIL? 4 is built on the established core of best practice in the ITIL? guidance. ITIL? 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL? 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps.

Marcel?s ITIL 4 Overview will help attendees understand the key concepts of the ITIL? 4 service management framework and to prepare for the transition to ITIL? 4 within their organizations. Discussion will include:

* The triggers for ITIL 4
* Key questions CIOs are asking nowadays
* Why ITIL 4 is moving away from the Lifecycle approach
* Explaining briefly the Service Value System and Value Chain activities
* The Qualification scheme in ITIL 4

**Marcel Foederer, ITIL 4 Architect, Master Trainer, ITPreneurs**** **
As a master trainer, consultant and line manager with over twenty five years of experience in IT, I have performed strategic and tactical assignments in a wide variety of areas. My experience includes project and program management, product management, requirements analysis and training delivery related to the Service Management, Project Management, DevOps, Advanced trouble shooting methodologies and CCC Cloud international best practice, in both the private and public sectors on a global scale.

As a member of the Axelos? Lead Architect Team I am involved in the design and development of ITIL 4 and together with Gamingworks involved in the alignment of the ITpreneurs? ITIL 4 Foundation course materials with the Marslander II simulation game.

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