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Tuesday, October 9 2018
11:00am - 12:00pm

Ohio Valley | ITSM for DevOps ? Do You Find This Puzzling?

Join us for a highly interactive event where we will explore the drivers for DevOps (automation and speed) and how organizations are accelerating and modernizing ITSM processes in support of DevOps.

International speaker and entrepreneur, Lisa Hodges, will discuss how key ITSM processes are critical to DevOps and how those processes MUST be adapted to achieve high performance and deliver business value.
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Lisa and the OVLIG leadership team will lead breakout discussions where attendees will explore topics such as :

* How companies are struggling with the technological and human challenges of DevOps transformations
* The role of service management
* How DevOps introduces new ways of _thinking_ and _working_
* How to accelerate and automate ITSM processes in support of DevOps
* ITSM process integration and automation
* How to leverage Lean and Agile methods to reduce waste and positively impact both the cost and quality of processes and services


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