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Thursday, November 21 2019
5:00pm - 7:00pm

IxDA Boston - Owning your Experience

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Join us for a night of provocative discussion about ownership of our digital selves and how Design can aid and protect us in doing so.

About this Event
Please join IxDA Boston for a stimulating set of talks at GoInvo's Arlington studio!

Speakers Dana Chisnell, Lisa deBettencourt, and Sharon Lee will discuss how we’re losing control of our digital and political lives and how we all need to get involved (in policy-making and local governance); the concept of surveillance-as-a-service; and how Design can and should be a critical part of envisioning, deploying, and maintaining citizen-focused services. Each discussion will last approximately 20 minutes and there will be plenty of time for Q&A as well as the usual networking and socializing. There is parking nearby and some public transportation options as well.
Refreshments graciously provided by GoInvo.
Hope to see you there!

About Our Speakers
Dana Chisnell is a pioneer and thought leader in civic design. She has worked with the National Institute of Standards and Technology (NIST) on the use of language in instructions on ballots, and on standards and testing for poll worker documentation for the Voluntary Voting System Guidelines (VVSG). She is an expert in plain language and usability for older adults, including groundbreaking work at AARP that was the basis for several requirements in the Web Content Accessibility Guidelines (WCAG).
Dana also did a tour of duty in the United States Digital Service in the Obama White House, doing user research and civic design across agencies. Her particular focus was on helping US Citizenship and Immigration Services modernize its software development and design practices to improve experiences for immigration officers and the public and helping the Dept of Homeland Security to modernize its procurement process. She teaches Design in Government at the Harvard Kennedy School of Government in the masters level Democracy, Politics and Institutions program, and is Co-Director of the Center for Civic Design.

Lisa deBettencourt is co-founder of Pearl Partners, a consulting firm that works with organizations to identify new ways to engage with their customers and provide value amid rapidly changing expectations. Prior to this, Lisa was the VP of Design at Confer Health, a consumer biotech startup creating clinical-grade diagnostic testing for use at home, where she established the product strategy and led the design of IoT hardware, software, services, and consumables. Imprivata, Bose, Autodesk, Walgreens, the Personal Genome Project, and Partners Healthcare are among other organizations who entrusted her with building design teams and creating compelling product solutions.
Lisa is a contributing author of Designing for Emerging Technologies: UX for Genomics, Robotics, and the Internet of Things, published by O’Reilly Media. She teaches about Design Thinking for emerging technologies in the Digital Media Graduate Degree program at Northeastern University.

Sharon Lee is designer and researcher at GoInvo, with an eclectic background in engineering, medicine, and art. Passionate about healthcare, she has focused her efforts on human-centered software design to improve the patient and clinician experience.

About Our Sponsor
GoInvo is a digital design studio in Boston, crafting the future of healthcare through strategy, creativity, and vision. With backgrounds spanning disciplines from medical illustration to physics, GoInvo's consultants share a foundational knowledge of development, design, and healthcare in the shared pursuit of impact for good.

About Donations
IxDA Boston is a non-profit organization supported in part by member / attendee donations. We do not charge membership fees. If you enjoy or are inspired by our events, please contribute to our ability to continue delivering great interaction and UX programming to the Boston design community by including an optional donation as part of your ticket registration!

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