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Wednesday, November 6 2019
5:30pm - 8:00pm

Salesforce Strategies in a Rapid Growth Environment

We invite you for an evening of tech talks and conversation around technical strategies our Business Applications team at Uber has used to address challenges Salesforce users commonly face during times of rapid company growth and expansion. At Uber, our Business Applications team’s charter is to accelerate business productivity with world-class technology solutions. Our team provides Salesforce-related support to teams across the company, including our Sales and Community Operations teams within Uber Eats, Uber Freight, and Uber for Business. Leveraging Salesforce and other tools, we invest in innovation, new business line expansion, and integration with external and internal systems. Join us as we talk about how our teams of Salesforce technicians (solutions architects, program managers, developers, and admins) strategically evolve our technical strategies to varying business demands and new products\, especially in B2B areas such as sales and support. Agenda: 5:30PM - Doors Open6:00PM - Intro by Sandy Venugopal (Director, IT Engineering)6:05PM - Navigating a Salesforce Lightning Migration and Deployments at a Hyper-Growth Company by Sunny Sohail (Systems Engineer, Uber Freight) and Tai Schuller (Software Engineer, Uber Eats)6:40PM - Accelerating and Scaling B2B Processes and Support at a Hyper-Growth Company by Beau Wada (Engineering Manager, Salesforce)7:00PM - Q&A and Networking More about the talks: Navigating a Salesforce Lightning Migration and Deployments at a Hyper-Growth Company by Sunny Sohail (Uber Freight) and Tai Schuller (Uber Eats) Company-wide enterprise software migrations are no small feat, and often take a back seat to other initiatives. This talk will cover the different Lightning Migration Strategies we’ve seen and used at Uber to migrate our Salesforce stakeholders over to Lightning. We’ll cover the pros and cons of each strategy, and you’ll decide if our strategies will work for you depending on the size of your user base, your relationship with your stakeholders (power users), and even your team culture. Everyone deploys, but everyone deploys differently. We will go through our deployment process and how it is tuned for collaboration across different business units. We will also highlight our use of sfdx for deployments, and how we ensure the compliance of our solutions in markets across the globe. Accelerating and Scaling B2B Processes and Support at a Hyper-Growth Company by Beau Wada (B2B Strategies) In this presentation, we will discuss various current state B2B strategies to accelerate business processes for different end users across global sales, support and community teams. We will also examine the future state challenges to scale B2B processes and teams on Salesforce as new products and challenges are introduced into the market. Note: We must collect your first and last name for security reasons prior to the event. You will also need to sign an NDA when entering the building.


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