About this event

Successfully interviewing people is not something you can learn by only reading books and articles, or getting expert advice. This is something that you can learn by practicing and receiving helpful feedback from others.

This 2-day workshop is an effective and fun way to learn interviewing techniques and practice them all with other people.

So, what’s inside?

• Lots of practical tasks (each of them inspired by real life);
• Taking on different roles within the interview to see the process from both sides;
• Reflection and feedback from workshop participants;
• A cheat sheet to repeat the practice with your team.

This workshop is divided into 2 days, each workshop lasts 4 hours:

Day 1. Customer interview techniques (Sept 29, 10 AM - 2 PM EDT)

This day focuses on the three interviewing techniques:

• Curiosity questions;
• The 5 Whys technique;
• The 5W+H technique.

By the end of the day, you’ll know how to invite people to share and talk, explore the context with flexibility and ease, and uncover people'\;s stories and insights.

Day 2. Building confidence (Oct 06, 10 AM - 2 PM EDT)

During the second day, you will learn how to:

• Find an approach to interviewing people with different communication styles;
• Use a problem discovery cheat sheet;
• Conduct an unexpected interview successfully even if you have only 5 minutes to prepare;
• Deal with common challenges and avoid typical mistakes.

Buy 2 days and get a certificate

You can buy each of the days separately. Participants of 2 workshop days will be given a certificate of completion.

Tickets

Who is it for?

The workshop is designed for people with little or no experience with interviews. However, many experienced interviewers enjoyed the practice and feedback as well.

Product owners, CX specialists, researchers, UX/UI and service designers, marketers, employee experience leaders\, and other CX and UX-minded people or anyone who wants to conduct successful interviews with clients, users, employees, or anyone else.

You will need

• An installed Zoom desktop client
• Ability to use Google docs during the workshop
• A pen and paper
• A video camera and microphone

P.S. Can't join this time? Register your interest and we will send you the new date of the Power of Interview workshop.

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🎁 Special offer

Team Bundle (2-5 people): Want to come to the workshop with your friend or a colleague? Grab a ticket only for $220 per person.

Team Package (6+ people): Your team has more than 5 people? Drop us a line at marketing@uxpressia.com and we'll discuss a special price for you.

Education & Non-profit Organizations: We offer a discount for you or your team. Contact us at marketing@uxpressia.com for more details.

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Add-on

👥 1-on-1 customer interview coaching session

An individual session with Yana or Nick to go over any customer interview-related questions or get advice and ideas for your next research project. You can add it to your workshop ticket.

Tickets: https://www.eventbrite.com/e/power-of-interview-tickets-167455029501